FAQ

Answers to the questions we hear most.

If your question isn't here, send it to hello@valueadd.ch — we'll answer and probably add it.

How quickly can you start?

For most engagements, we can kick off within 1–2 weeks after the proposal is signed. Discovery calls can happen within 24–48 hours of first contact.

Do you work with fixed price or time and materials?

We strongly prefer fixed-scope, milestone-based delivery. You know what you're getting, when, and at what cost before we start. Time and materials contracts tend to create misaligned incentives — we avoid them.

We have no documentation. Can you still help?

Yes — and we're used to it. Most legacy systems we work on have poor or no documentation. We assess the codebase directly. It takes a bit longer, but it's not a blocker.

Will you replace our entire system at once?

Only if it's the right approach — which is rare. Most modernizations we do are incremental: we replace parts of the system while the rest keeps running. Big-bang rewrites are high-risk and we avoid recommending them unless truly necessary.

Do you use AI in your delivery?

Yes, actively. We use AI for code generation, code review, test writing, documentation, and more. This lets us move faster without compromising quality. Senior engineers remain responsible for architecture and judgment calls.

What technologies do you work with?

We're technology-agnostic on the "what to modernize" side — we can work with most legacy stacks. For new development, we use modern web technologies: TypeScript, React/Angular, Node.js, Java/Spring, .NET, PostgreSQL, and cloud infrastructure (AWS, Azure, GCP).

What does the discovery call involve?

It's a 30-minute conversation. We ask about your system, your team, the problem you're trying to solve, and your constraints (budget, timeline, technical). We'll tell you honestly whether we can help and how. No commitment required.

How do you handle projects that are over budget or behind schedule?

We cut scope ruthlessly while protecting what matters most. We'd rather deliver something that works on time than something perfect that's late. In rescue situations, we first stabilize before we accelerate.

Do you take over ownership of our system long-term?

No — that's not our model. We deliver, document, and hand over. Your team should be able to own and maintain what we build. We offer optional ongoing support, but we don't create dependency.

What size of company do you typically work with?

Mostly mid-market: 50 to 2,000 employee companies with real operational complexity. We've also worked with enterprise divisions and growth-stage startups with mission-critical internal systems.

Do you work remotely or on-site?

Primarily remote, which is how we work best. We're based in Warsaw, Poland, and our clients are mostly across Western Europe and Scandinavia. We can visit for critical milestones when needed.

What's the minimum project size you take on?

We're most effective on engagements of 4 weeks or more. For shorter scopes — like a code audit — we can discuss. We don't take on single-day consulting or ad-hoc hourly work.

Still have questions?

Email us and we'll reply within one business day.

hello@valueadd.ch
or
Schedule a free call